Mattress Firm Shipping & Return Policy
When you're buying a new mattress, it's important to know the shipping and return policy. This is especially true if you're buying from a store like Mattress Firm, which sells a wide variety of mattresses from different brands.
Mattress Firm Shipping Policy
- Mattress Firm offers free shipping on all mattresses to most locations in the United States. There may be an additional shipping fee for delivery to Alaska, Hawaii, or remote areas.
- Mattress Firm uses a variety of shipping carriers to deliver mattresses, including FedEx, UPS, and XPO Logistics. The carrier that will be used to deliver your mattress will depend on your location and the type of mattress you purchase.
- Most mattresses are delivered within 3-7 business days of placing your order. However, delivery times may vary depending on your location and the time of year.
Mattress Firm Return Policy
Mattress Firm offers a 120-night sleep trial on all mattresses. This means that you can sleep on your new mattress for up to 120 nights and return it for a full refund if you're not happy with it. To return a mattress, you must contact Mattress Firm customer service to schedule a return pickup. There is a $99.99 return delivery fee.
There are a few things to keep in mind when returning a mattress to Mattress Firm:
- The mattress must be in new condition with no stains, rips, or tears.
- The mattress must be in the original packaging.
- You must have the original receipt of purchase.
- If you're not happy with your new mattress, you can also exchange it for a different mattress within 120 nights of delivery. There is a $99.99 return delivery fee and a 10% restocking fee.
- To exchange a mattress, you must contact Mattress Firm customer service to schedule a return pickup and purchase a new mattress.
- Mattress Firm offers a warranty on all mattresses. The length of the warranty varies depending on the brand and model of mattress that you purchase.
- To file a warranty claim, you must contact Mattress Firm customer service.
Mattress Firm has a generous shipping and return policy. This gives you peace of mind knowing that you can return your mattress for a full refund if you're not happy with it. If you're considering buying a mattress from Mattress Firm, be sure to read the shipping and return policy carefully before making a purchase. Get Mattress Firm discount codes to save every time you shop.