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Ooni Shipping and Returns: Everything You Need to Know

Ooni pizza ovens are a popular choice for both home cooks and pizza enthusiasts. They are known for their high quality, versatility, and ease of use. If you are considering purchasing an Ooni oven, it is important to be familiar with the company's shipping and returns policies.

Ooni Shipping Policy

  • Ooni offers free standard shipping on all orders over $99 within the United States. Standard shipping typically takes 3-5 business days. You can also choose to upgrade to expedited shipping for an additional fee. Expedited shipping typically takes 1-3 business days.
  • Ooni ships from warehouses located in Nevada, New Jersey, and Kentucky. This allows them to provide fast and affordable shipping to all parts of the United States.

Onni Returns

Ooni offers a generous 60-day return policy on all unused and unopened products. If you are unhappy with your purchase for any reason, you can return it for a full refund. Simply contact Ooni customer service to initiate a return.

Ooni also accepts returns of faulty or damaged products. If you receive a product that is not in good condition, you can contact Ooni customer service to request a replacement or refund.

How to Initiate a Return

To initiate a return, you can contact Ooni customer service by phone, email, or chat. You will need to provide your order number, the product you are returning, and the reason for the return. Ooni will then provide you with a return shipping label. You can use this label to ship the product back to Ooni for free.

Return Processing

Once Ooni receives your return, they will inspect the product to ensure that it is in the original condition. If the product is in good condition, you will receive a full refund within 5-7 business days. If the product is damaged or missing parts, you may receive a partial refund.

Ooni Satisfaction Guarantee

Ooni is committed to providing their customers with a positive experience. They offer a satisfaction guarantee on all of their products. If you are not happy with your purchase for any reason, you can contact Ooni customer service for a refund or exchange.

Tips for Returning an Ooni Product

  • Pack the product carefully in the original packaging.
  • Include all of the original parts and accessories.
  • Attach the return shipping label to the package.
  • Drop the package off at a UPS shipping location.
  • Track the package to ensure that it arrives at Ooni safely.

Conclusion

Ooni's shipping and returns policies are designed to make it easy for customers to purchase and return their products. The company offers free standard shipping on all orders over $99, a generous 60-day return policy, and a satisfaction guarantee. If you are considering purchasing an Ooni pizza oven, you can feel confident that you are buying from a reputable company with excellent customer service. You can also save by availing Ooni disocunt codes.